17-09-2021

Razer 7.1 Surround Sound

Manuals | Product FAQs

Razer Surround gives gamers the best virtual 7.1 channel surround sound experience with any stereo headphones.

Current generation virtual surround technologies are often inaccurate given that every individual has a unique response to simulated sound stages –as such, virtual surround sound is often regarded as inferior to discrete surround sound setups.

Nov 02, 2020 Hi! I recently bought a Razer Headset that supports 7.1 Surround Sound. I installed the drivers but when I change my playback device to 'Speakers (7.1 Surroud Sound)' I doesn´t work. I can´t listen to anything but everything seems to be working perfectly. Please if you know how to fix this let me know. 7.1 surround sound The purchase of your Razer headset comes with 7.1 surround sound software. for superior positional audio and a lifelike gaming experience. Download the application below and register with your activation code to gain a competitive gaming advantage. Razer Thresher Ultimate for PS4: Dolby 7.1 Surround Sound Lag-Free Wireless Connection Retractable Digital Microphone Gaming Headset Works with PC, PS4, PS5 Razer 4.1 out of 5 stars 261. Please do not use 7.1 surround sound as your playback device for Skype and Microsoft Teams. Use your default Speakers output instead for chat audio. An activation code is required to register 7.1 surround sound. You can find this with the purchase of the supporting headsets above. If your purchase of the eligible Razer headset did.

Using state-of-the-art technology, the surround sound algorithms powering Razer Surround creates an unbelievably accurate surround sound environment and allows gamers to calibrate positional sound to match their own unique preferences. This level of calibration allows Razer Surround to provide an incredible level of precision in-game, allowing gamers to have an unfair advantage.

The bullet that just whistled past you or the high-rev engine of the Formula 1 car coming up from the rear just got real with Razer Surround. Immerse yourself in the ultimate sound experience made just for you and your games.

How To

The purchase of your Razer headset comes with 7.1 surround sound software. for superior positional audio and a lifelike gaming experience. Download the application below and register with your activation code to gain a competitive gaming advantage.

How do I set up Razer Surround to work with my favorite headphones?

Open Synapse 2.0 and go to Razer Surround tab. Select the 'On' option under Razer Surround label then select your audio interface. This refers to the sound card, hardware, or audio device your headphone is plugged into. If you are using a USB Stereo headset, this would be the name of your USB device.

You can also calibrate your audio setup for optimal Surround Sound playback. Calibration in Razer Surround can be done manually through the Settings tab or via the 'Calibration Wizard' link in the 'Surround' tab.

How do I redeem my Surround Pro upgrade code?

To redeem your Surround Pro upgrade code, you will need to first install both Razer Synapse and the standard version of Razer Surround. Once you have both installed, you can log in to Synapse and upgrade by clicking the green dot at the top of the main Synapse window by your email address. By clicking this, the software will prompt you to enter your activation code.

How do I uninstall Razer Surround?

It is conveniently located in the Windows “Programs & Features” menu if you wish to uninstall.

Troubleshooting

I downloaded Razer Surround and made an account, but I cannot log in

Razer 7.1 surround sound not downloading

Activate your account by clicking on the link in the confirmation e-mail that was sent to your e-mail address. You will be able to log in after your e-mail address is verified.

Why didn't I receive an upgrade activation code?

Check the Razer Surround icon in Synapse. If the icon text reads 'Razer Surround Pro' then Surround has already been upgraded. The users already using Razer Surround Pro will receive an e-mail with the activation code. If the icon reads 'Razer Surround' and you were prompted that you will receive an activation code but still have not received it, check the 'Spam' folder for the e-mail ID registered with your Razer account. Add our e-mail address donotreply@razerzone.com to your e-mail safe senders list.

I cannot select my 7.1 audio device (or a certain audio device) on my Razer Surround device list

Razer Surround uses state-of-the-art technology to retain the positional audio of 5.1 and 7.1 surround sound in a standard stereo format. This conversion is not applicable to headsets that are already able to output 5.1 or 7.1 audio and, therefore, these devices are not supported. You can find more details regarding Razer Surround at the Razer Surround page.

Headsets connected to the Razer Edge dock are not selectable in Razer Surround

To enable the selection of your headset device in Razer Surround, connect the headset directly to the Razer Edge tablet.

No Audio is heard from the Razer Star Wars: The Old Republic headset with Razer Surround installed

Ensure that the SWTOR headset is set as the default Playback Device in the Sound menu.

General Information

Are there any special requirements to install Razer Surround?

As Razer Surround is integrated within the Razer Synapse 2.0 application, you will need a Razer Synapse 2.0 account, and both Synapse 2.0 and Razer Surround installed in your system in order to utilize this software. Running the Razer Surround installer automatically downloads and installs Razer Synapse 2.0 if the application does not yet exist in your system.

Does Razer Surround require an internet connection to function?

No. Once you have installed it initially, you will only need an internet connection only if there are future updates of Razer Surround to download.

Do the type of headphones I use matter?

Razer Surround is intended to be used for the calibration of headphones and headsets. Speaker systems are not supported. Refer to your speaker's own configuration interface for the setup.

Can I enable or disable Razer Surround once it is installed?

Yes. Go to the Razer Surround Settings tab inside Synapse 2.0 and simply select “On” or “Off”.

Does my game have to support 5.1 or 7.1 for Razer Surround to work?

Razer Surround can only work with sound that the game (or any other files and software with audio tracks) was programmed to produce. To reproduce the compelling audio experience intended by the producers, make sure your game or software is set to produce 5.1 or 7.1 audio.

Why is the 'Razer Surround Audio Controller' set to default audio device when I turn surround ON?

Many games and applications that support 5.1 or 7.1 channel audio-only output surround audio when a 5.1 or 7.1 channel device is connected. Typically, these games output the audio in the same format (stereo/5.1/7.1) as the configuration of the default output device. Razer Surround creates a Virtual 7.1 Audio Device (this is the second device you see in your Windows Sound Controls) in order to extract 5.1 or 7.1 positional audio from the game, convert it to virtual surround that plays through your stereo headset.

7.1 Surround Sound System Setup

Will Razer Surround work if there are other sound processing software active in my system?

If more than one (1) sound processing software is active in your system, double processing of audio may affect your listening experience. Hence, disable all other sound processing software aside from Razer Surround.

Will the enhancements and EQ continue to work if Razer Surround is set to “Off”?